Takes a few seconds
- Open Cutr.
- Go to Settings.
- Tap Delete account and confirm.
Your data is deleted straight away.
YOUR DATA
Delete your account
You can delete your Cutr account and everything in it at any time. Pick whichever way suits you.
No app needed
- Email support@trycutr.app with the subject "Delete my Cutr account".
- Send it from the email address you use to sign in to Cutr, so we know it's you.
- We confirm by email once it's done, within 30 days (usually much sooner).
If you never signed in with an email or Google, your account is tied to your phone: use Option A, or uninstall the app and ask us by email with any details that help us find it.
What gets deleted
- Your profile and setup answers (name, age, hair type, preferences)
- Every photo you uploaded and every picture Cutr made
- Your analysis results, barber briefs and library
- Your sign-in account and any unused Looks
Server backups that still contain this data are overwritten within 30 days.
What may be kept
- Records of purchases, where tax law requires us to keep them.
- Google Play keeps its own record of your purchases under Google's policy; we can't delete those.
Uninstalling the app on its own does not delete your account. To just remove single photos or Looks and keep the account, delete them in your library in the app. More in our Privacy Policy.