EFFECTIVE 13 NOVEMBER 2026 · ALSO OUR END USER LICENCE AGREEMENT (EULA)
The rules for using Cutr. In short: use your own photos, treat the AI's ideas as ideas rather than promises, and Looks you buy are yours to spend, with no subscription.
1. Agreement
These terms are an agreement between you and SwiftCart Media Limited (Hong Kong), which runs Cutr. By using the app you accept them and our Privacy Policy. If you got the app from Google Play, Google Play's terms also apply to the download and to payments; Google is not responsible for the app itself.
2. Your account
You must be at least 16 years old.
Keep your sign-in secure. You're responsible for what happens on your account.
One person per account. Don't share it or sell it.
3. Using Cutr
We give you a personal, non-transferable licence to use the app on devices you own or control, for your own non-commercial use. You agree not to:
upload photos of anyone else without their clear permission, or photos of anyone under 16;
upload anything illegal, sexual, violent, hateful or that breaks someone else's rights;
use results to harass, deceive or impersonate anyone;
copy, reverse-engineer, resell or overload the app or its servers, or get around its limits or payments;
use bots or scripts to access the service.
If you see an AI result that is offensive or harmful, report it to support@trycutr.app and we'll look at it.
4. AI results
Face shapes, rankings, try-on pictures and barber briefs are made by AI. They're suggestions for fun and inspiration, not professional advice, and they can be wrong. A real haircut depends on your hair, your barber and many other things, so the result in real life may look different. Ask a qualified barber or stylist before you commit to a cut or colour.
5. Looks and payments
"Looks" are credits used to make AI pictures. You buy them in packs as one-time in-app purchases through Google Play, which charges your Google account.
There is no subscription, nothing renews, and Looks don't expire while your account exists.
A Look is used when a picture is made. If a picture fails because of an error on our side, the Look is returned.
Looks have no cash value and can't be transferred or exchanged.
Refunds are handled by Google under the Google Play refund policy (play.google.com/store/account). If a purchase is refunded, the Looks from it are removed. Nothing here limits refund rights you have under the law where you live.
Deleting your account deletes any unused Looks.
6. Your content
Your photos stay yours. You give us a limited licence to store and process them, and to create and show you the results, only to run the service for you. That licence ends when you delete the content or your account (apart from backups, which clear within 30 days). You may use the pictures Cutr makes of you for personal purposes, such as showing your barber or sharing them.
7. Our app
The app, its design, text, catalog and code belong to us or our licensors. These terms don't give you any rights to them beyond the licence in section 3. We may change, improve or stop features. If we ever shut Cutr down, we'll give reasonable notice in the app.
8. Ending
You can stop using Cutr and delete your account at any time (Settings → Delete account). We may suspend or close accounts that break these terms or the law. If we close your account without a good reason, we'll refund unused Looks you paid for.
9. Liability
Cutr is provided "as is" and "as available". As far as the law allows, we don't give warranties that it will be error-free or always available, and we're not liable for indirect or consequential losses, lost profits, or haircut and colour decisions you make based on the app. As far as the law allows, our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.
10. Law
These terms are governed by the laws of the Hong Kong Special Administrative Region. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts. We may update these terms; if a change matters, we'll tell you in the app before it takes effect.
11. Contact
SwiftCart Media Limited, Unit B, 3/F., Kai Wan House, 146 Tung Choi Street, Mongkok, Kowloon, Hong Kong. Email support@trycutr.app.